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Email us

The fastest way to reach us is email: support@thailearn.app

We aim to reply within a few working days. Email lets us route your message to the right person and give you a thorough, considered answer in writing.

Reporting a mistake in a guide

Corrections are the most valuable messages we get, and we would rather hear about an error than leave it up. If you are reporting a language mistake, it helps enormously if you include:

  • The page it appears on (a link or the guide title)
  • The word or sentence as we printed it
  • What it should say instead
  • A brief reason, if the correction is not self-evident

We verify every reported correction before changing anything, and we are happy to credit you on the page if you would like us to.

Questions about the app

Trouble signing in, progress not syncing between devices, audio not playing, or the offline mode misbehaving — email us with the device and browser you are using and we will help you sort it out.

If you want your account and data removed, you can do that yourself from your profile page, or email us and we will handle it for you.

Suggestions and requests

If there is a topic you want a guide on, a vocabulary set you wish we covered, or a feature that would make your studying easier, tell us. A good portion of what is on the site now started as a request from someone using it.

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For questions about how we handle your data, see our Privacy Policy and Terms of Service. Privacy-specific enquiries can go to the same address above.